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1. General questions
We are a company specializing in activities and entertainment in Tenerife for more than 10 years, and we do care about you and your experience in Tenerife. We only work with the best providers in the island, those who fulfill all regulatory requirements and guarantee customer satisfaction.
Our strength lies in selecting carefully the island’s best service providers. When booking through our website, you are in direct contact with the company organizing the activity. We guarantee you the best online prices. Should you find a lower price online for the same activity, dates and provider, we will refund you twice the difference.
You can find information about the meeting point at the bottom of the activity page, as well as on the confirmation email you received at the time of the booking. Should you have any questions about the destination, please feel free to contact the person in charge of the excursion by calling the phone number on the confirmation email.
You must bring a copy of the confirmation that has been sent to you by email. Some activities accept e-tickets. Please read it carefully so you know whether you need to print your voucher out or present it directly on your mobile phone.
No, they aren’t, unless specifically stated at the bottom of the activity page, in the INCLUDED section.
In case some documents are required, it will be written on the confirmation email. For example, if you have booked an excursion involving a vehicle, you might certainly bring your driving license.
No, animals are not allowed on the activities.